The successful candidate will be responsible for supporting the efficient operation of the Copy and Print Centre under the MFP Project by operating and maintaining printing, copying, and scanning equipment to produce high-quality documents and materials. The incumbent will ensure proper setup, calibration, and basic maintenance of equipment, monitor print quality, and troubleshoot operational issues such as paper jams or image quality concerns. They will receive and coordinate print job requests, ensuring a clear understanding of customer requirements and delivering services within agreed timelines. The role further requires assisting customers with printing, copying, and finishing options while providing excellent customer service, preparing quotations for printing and corporate branded items, and following up on customer inquiries. The position will also support the sale of corporate-branded products by identifying opportunities to upsell services and products. Additional responsibilities include processing customer payments, issuing receipts, maintaining accurate cash records, monitoring stock levels of paper, toner, and other supplies, assisting with stock counts and inventory control, keeping accurate records of completed jobs and quotations, and maintaining a clean, organized, and safe working environment in line with operational standards. The incumbent will also perform any other lawful duties as assigned by the supervisor or management from time to time.